Last updated: 9/13/25
We want you to be happy with your purchase from MaximoComics.com. If you are not completely satisfied, we’re here to help.
Returns
- You have 30 days from the date you receive your item to request a return.
- To be eligible, your item must be unused, in the same condition you received it, and in its original packaging.
- Certain items are non-returnable, including:
- Gift cards
- Downloadable/digital products
- Final sale or clearance items
To start a return, please contact us at jeff@maximocomics.com with your order number.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed back to your original payment method within 5 business days.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund unless otherwise stated.
Exchanges
If you need to exchange an item for the same product (e.g., a different variation), contact us at jeff@maximocomics.com. Exchanges are subject to stock availability.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging so we can resolve the issue quickly.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take time before your refund is officially posted.
- Contact your bank; there is often a processing delay.
- If you’ve done all of this and still haven’t received your refund, please reach out to us at jeff@maximocomics.com
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
jeff@maximocomics.com
Maximo Comics
